Personal Injury FAQs

The following is a list of the most common personal injury FAQs (frequently asked questions) about Thomson Rogers and our Personal Injury practice. We strive to answer all questions from our clients and potential clients in a timely fashion. If you have a question that is not answered in our personal injury FAQs, please feel free to contact us anytime.

1. How does Thomson Rogers help accident & trauma victims and their families?
2. What makes Thomson Rogers different?  Why should I put my trust in Thomson Rogers?
3. Where are you located and what cities do you serve?
4. What types of peronal injuries do you help people get compensation for?
5. What types of claims does Thomson Rogers deal with?
6. I’ve suffered a personal injury as a result of medical malpractice. Can you help?
7. I’ve been injured in a car accident. What do I do?
8. How long do I have to bring legal action?
9. If I get into an accident, what should I do?
10. I felt fine after my accident but now I’m in pain. What should I do?
11. What can I sue for?
12. How much will I get?
13. How long will it take to resolve my case?
14. What will it cost?

How does Thomson Rogers help accident & Trauma victims and their families?

Thomson Rogers will help you in your efforts to overcome the physical and financial obstacles you now face by advocating for your rights, in and out of the courtroom.  First and foremost, our commitment is to maximize your financial compensation to help make tomorrow better. We will also, in appropriate cases, help build a custom rehabilitation team for you (made up of doctors, therapists and other health care practitioners) so that you can make the best possible recovery.

We will always treat you with compassion and honesty – you can count on us to provide you with clear, comprehensive legal advice.


What makes Thomson Rogers different?  Why should I put my trust in Thomson Rogers?

For over 80 years, Thomson Rogers has been a leader in personal injury and trauma litigation in Ontario and we are one of the province’s largest personal injury litigation firms. When you hire us, you benefit from a team of lawyers and other professionals with decades of experience and unsurpassed resources.

Our reputation for excellence within the industry means the majority of our clients are referred to us by other lawyers, health care professionals and past clients.  In fact, many of Thomson Rogers’ personal injury lawyers have earned the distinction of being certified as Specialists in Civil Litigation by the Law Society of Ontario, being ranked in Lexpert® Directory and being recognized by Best Lawyers® following extensive peer review processes.  Our firm has been named as a top personal injury law firm in Ontario in every year that that designation has been made by Canadian Lawyer Magazine.


Where are you located and what cities do you serve?

Our office is located at 390 Bay Street in downtown Toronto, but, we provide our services to clients all across Ontario. We have clients from Ottawa to Sault Ste. Marie to Windsor to Niagara and everywhere in between. We will meet seriously injured accident victims in their homes or hospital rooms. No matter where you are located, we will come to you. Contact us to set up a meeting to discuss your personal injury case.


What types of injuries do you help people get compensation for?

Thomson Rogers’ clients have usually suffered very serious injuries, including brain injuries, spinal cord injuries, amputations and severe orthopaedic injuries (fractures, joint separations, etc.). We have been doing this work for over 80 years so we have experience with helping accident victims get compensation for virtually all types of injuries. See the following page for complete list of personal injury types that we deal with.


What types of claims does Thomson Rogers deal with?

We have experience dealing with all types of claims that result in serious injury. See the following page for a complete list of personal injury claims that we deal with.


I’ve suffered a PERSONAL injury as a result of medical malpractice. Can you help?

Our medical malpractice group deals with a variety of injuries suffered by victims of medical malpractice. These injuries can be caused by negligence on the part of a doctor, dentist, chiropractor, hospital, nurse or any other certified health care practitioner. Click on the following link for information on what you need to know before making a medical malpractice claim.


I’ve been injured in a car accident. What do I do?

Please download our brochure “What You Should Know If You Have Been Injured in a Car Accident’.  This brochure provides current information about obtaining assistance to meet your needs through insurance benefits and other compensation following a car accident in Ontario.

Also, contact us as soon as possible discuss your case.  There is no obligation for this initial discussion.


How long do I have to bring legal action?

The law in Ontario places a number of rigid and unforgiving time restrictions on your right to bring a lawsuit. If you do not start a lawsuit/claim within the time limit, it is possible that you will lose your right to ever pursue a claim.

As a general rule, you have two years from the date of an incident to bring legal action. This time period may be extended depending on the facts of your case. In cases that involve negligence on the part of a city or municipality, there may be short deadlines as short as 10 days from the date of the accident. It is always best to contact a lawyer as soon as possible after a personal injury to ensure that you protect your legal rights.

Also, if you have been in a car accident, you should inform your accident benefits insurer of the accident within 7 days of it happening and complete the accident benefits application within 30 days of the accident. This can be a confusing process but we are here to help.


If I get into an accident, what should I do?

First, seek medical attention. It’s important that you get a proper diagnosis of your injuries and receive medical treatment promptly. Even if you feel fine, it is important to get checked by your doctor. Your doctor will create a medical record of what happened and may find a health problem you missed in the wake of your accident.

Second, report your accident. Make sure there is a police report or some record of the incident that includes details of what happened, when it happened, who witnessed it, and so forth. Try to keep photographic evidence. Ensure that you collect the contact information of any witnesses and other people involved.

Third, provide notice of your accident to your insurance company. There may be time limits involved, so make sure you provide notice as soon as possible.

As soon as you are able, you contact us to discuss your case.


I felt fine after my accident but now I’m in pain. What should I do?

While it’s always best to contact a lawyer immediately after your accident, you should still contact a lawyer if there has been a change in your health as a result of your accident.


What can I sue for?

Each case has unique facts and different outcomes. However, you may be able to recover compensation for pain and suffering; loss of past and future income; lost education; housekeeping and home maintenance expenses; future medical expenses; rehabilitation expenses; and for “special damages” which can include things like your out-of-pocket expenses.


How much will I get?

It is impossible to know what your claim is worth without considering a wide variety of factors, including the severity of your injuries, the cause of your injury, how it has impacted your income, how your day-to-day life has been affected as well as many other factors, including all the liability issues.

Thomson Rogers personal injury lawyers will meet with you to discuss all aspects of your case to help ensure you receive the best possible outcome.


How long will it take to resolve my case?

The litigation process in Ontario can be lengthy. Many personal injury cases in Ontario take between one and two years to resolve. If your case goes to court, it may take longer. In general, the more serious your injuries the longer it can take to reach a fair resolution.

The vast majority of cases will settle before proceeding to trial; however, it will usually take six to eighteen months just to gather all the medical information required to reach a proper assessment of your claim. Generally, this includes waiting until you recover to the point where we have a complete picture of your injuries and their impact on your future. This is a necessary step to ensure that you are properly compensated.


What will it cost?

We will discuss our fees during our initial meeting with you. If you retain Thomson Rogers you will be provided with copies of all the retainer agreement documents which clearly describe our retainer, the services we provide and all the fees we may charge.

We offer clients different fee arrangement options. We will discuss with you the pros and cons of our different fee arrangements and help determine what works best for you in your specific circumstances.

We believe that a properly informed client becomes a satisfied and grateful client and we will do our best to explain legal fees in a way that ensures you fully understand the whole process.  We are confident that the fees we charge are fair and reasonable and that we will bring real value to you and your family.

There is no fee for your initial consultation.