Kimberly Nelson – My Story – Payne helped with the Pain

They say “among all grey clouds there is a silver lining”….. My grey clouds came in the day my daughter, Carley Ouellette, who was 12 years old at the time, was hit by a vehicle and broke her arm while riding her bike. Just five weeks after that accident we were in another car accident that left my daughter unable to move her left arm. She complained of extreme pain to the point I could not even touch her. After bringing her to several doctors I was then told she had Reflex Sympathetic Dystrophy or a.k.a Chronic Regional Pain Syndrome Type 1. caused by the last accident we were in. I was completely at a loss as to how to get treatment for my daughter because the Insurance Company was not validating her injury or the treatments being prescribed to treat her illness. Just six months after the accidents the Insurance Company was denying to pay for treatment plans for my daughter and forcing me to pay for the treatment plans.

I remember the day I was first told about David Payne and yes, it was from another satisfied client. This past client of David’s recognized my frustrations and stress of trying to get care for my daughter. He told me, “if this illness is as bad as you are telling me, you need David Payne representing you and your daughter because he would never allow her treatment to stop. He is a Pit Bull, but if he believes you have a case he will never let you down. Go home, look him up on the internet and tell him I told you to call him.” That night I came straight home, Googled the name David Payne and called him right away. I just so happened to catch him just as he was leaving the office, but he took my call and I explained to him what was going on with my daughter. I remember him saying to me “I’ll be honest I don’t know much about RSD, but no child should be denied and have to live in pain so, yes, I will represent you”.

From the day he took us on as his clients, this was the silver lining in our clouds, almost heaven sent…David. He has always had my daughter’s and family’s’ best interest at heart. When the Insurance Company was denying us treatment, it was as though David had a magic wand, he would wave it and her treatments were suddenly approved. David took away all the stress of dealing with the Insurance Company. This allowed me, as Carley’s Mother, to focus on taking care of my child medically, knowing I was in good hands with David legally.

Although, we still have to deal with Carley’s RSD daily, if it were not for David’s compassion, empathy and belief to fight for an otherwise unheard of disorder like Reflex Sympathetic Dystrophy or a.k.a Chronic Regional Pain Syndrome Type 1. I know I would have gone bankrupt trying to manage the necessary daily treatments for Carley. His knowledge and expertise combined with his compassion, empathy and passion to fight for ‘what is right’ is what sets him apart from other personal injury lawyers. I know if I had stayed with the lawyer representing Carley in the very beginning, we would never have seen the type of settlement David was able to win for Carley. David made sure that my daughter will be taken care of financially for life so that she will never have to worry about the financial burden of treatment to manage her pain. David protected my daughter as though she was his own and I am eternally grateful for all that he has done for her.

Yes, being permanently injured in an accident is one of the most horrible and stressful things that can happen to a person, but like I tell my daughter, look at all of the amazing people it has brought into our lives that we otherwise, never would have met such as David Payne.

Thank You David, for being not just a Lawyer, but an Amazing Lawyer!

Kimberly Nelson, Mother of Carley Ouellette


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