Ms. Gilbert,

I wanted to thank you for going above and beyond in your services. I've worked with a number of different lawyers, and your knowledge, timeliness, and effectiveness in achieving results were at the top.

J. S.

Deanna,

I wanted to send you this note to thank you for representing me in my recent accident claim.

I was very reluctant to pursue legal action in relation to my injury but after our first meeting, I knew I was in good hands. You really made the experience go much smoother than I had anticipated.

Your knowledge and guidance were invaluable. You skilfully guided me through the process of the claim. I am especially grateful for the time and direction you provided. Whenever I had a question, you responded so quickly and no matter how technical, in a manner that was clear and understandable.

The successful outcome of my litigation would not have been possible without you. Thank you for all of your efforts on my behalf.

E.C.

I'd like to thank you for all of your efforts on my mom's behalf. We'd never had the need to make a claim before, so there was a lot to learn in the process of gathering the necessary information and the process of negotiation. Your guidance and patience throughout the process and explanations to all of our many questions certainly was a benefit to our understanding. Your persistence in making sure that the final closing was accomplished in a timely manner and to mom's benefit is much appreciated. I'd certainly recommend your services to others.

L. Davidson

This is to confirm that I obtained the services of Deanna Gilbert approximately two years ago. It was obvious to me at the outset that she was not only personable, but extremely organized, knowledgeable and eager to help.

From start to finish I never once felt the need to follow-up as I knew she was totally competent which proved to be true as my case ended better for me financially and sooner that I expected. All along she was open and very clear about my options and her recommendations. It was refreshing to deal with her in general.

I was indeed very satisfied with her services and would definitely hire her in the future should I require her assistance.

D. Welbourn

On behalf of our members, staff and Board of Directors for the Brain Injury Association of Niagara please accept our thanks and appreciation for taking the time from your busy schedule to present at our annual conference. Also, please convey our sincere thanks to Thomson Rogers for the ongoing support of our association, and in acknowledgment of your corporate premium contribution of $8,000 that maximized our efforts to make this conference inclusive for individuals with brain injury and their families and caregivers at a subsidized rate, and sponsorship for our two featured keynotes: Dr. Abe Snaiderman and Lois McElravy, along with ensuring the overall quality of the conference.

Once again, thank you for your co-presentation that incorporated valuable insights with respect to the overview of the Statutory Accident Benefits Schedule with respect to the Accident Benefit Changes post September 1, 2010, and Guardianship Rights.

We consider it an honour and a privilege to have been able to include each of you in our stellar cast of presenters, and in acknowledgement of your dynamic joint presentation. Thanks to your combined efforts, in conjunction with Thomson Rogers, our conference was a tremendous success. Thanks again for your ongoing support of our association.

P. Dracup
Brain Injury Association of Niagara (BIAN)

Deanna, I would like to thank you at this time for all your legal advice and assistance pertaining to my car accident. Your legal knowledge in this field and persistence in dealing with my insurance company and the convicted driver was greatly appreciated.

You were able to pursue and obtain valuable information which lead to a successful conclusion of claims against both parties.

Once again your legal expertise and forcefulness ended with a timely and successful conclusion on my behalf.

Thank you for all your assistance.

C. Burger

Dear Deanna:

SUBJECT: BIAN Conference: “Making the Invisible . . . more Visible” – October 18, 2012

On behalf of our members, staff and Board of Directors for the Brain Injury Association of Niagara, please accept our thanks and appreciation for taking the time from your busy schedule to once again present at our annual conference.

Deanna, thanks for your valued and informative contribution in association with the legal presentation with David Payne. Based on the data compiled from the evaluations, your joint presentation with David Payne was rated as excellent by an overwhelming 74% of the delegates who responded, while the remaining 26% respondents rated your session as very good. Some of the respondents comments with respect to the evaluation survey noted the following:

- found your workshop session very informative and current;
- were most appreciative of the legal handouts;
- found the classification on catastrophic injury on insured drivers to be the most valuable aspect of the conference.

Once again, thank you for your joint presentation that incorporated valuable insights with respect to Making the Invisible Catastrophic Brain Injury a Visible Catastrophic Designation. We consider it an honour and a privilege to have been able to include each of you in our stellar cast of presenters, and in acknowledgement of your dynamic and knowledgeable joint presentation. Thanks to your combined efforts, in conjunction with Thomson Rogers, our conference was a tremendous success. Thanks again for your ongoing support of our association.

We are in the process of reconstructing our website and appropriate acknowledgement will be forthcoming in the near future. Please convey our sincere gratitude to the partners at Thomson Rogers for their ongoing support of our association.

P. Dracup
Brain Injury Association of Niagara

Dear Deanna,

I would like to express my sincere appreciate and gratitude for your experience and hard work towards obtaining my settlement. Your guidance thru out always helped me to realize that this was the proper route to take.

S.P.

I am writing this letter to express my sincere appreciation for the handling of my recent litigation case. At first, I must admit that the entire process regarding litigation felt very intimidating and overwhelming, but you and your assistant Jennifer, from the very beginning, made sure that I and my husband understood the process, informed us of the importance of the process and explained every step in the process. The one element that was most important to us was, when we did have a question, all we had to do was call. Any questions were responded to in a timely manor, by yourself or your assistant, Jennifer. In this day and age, it is nice to see that client service is forefront with you, your team and Thomson Rogers.

In conclusion, I was very pleased with the level of service provided by you. I would highly recommend you to my friends and family if your services were require by anyone I know.

M.B.