Dear Mr. MacDonald,
I am writing to let you know how pleased Jeff and I have been with the way you handled representing Jeff’s settlement with our insurance company.
We found you and your staff to be very approachable. Your explanations, suggestions and genuine concern for Jeff’s current and future well being were conclusive and set out in terms which were easily understood.
Both you and your law clerk Diane Bregg answered our calls and emails promptly. You both were very thorough in arranging a satisfactory settlement. No doubt your expertise in dealing with brain injury victims played an important factor as you dealt with our insuring company.
We thank you sincerely for taking our case and dealing with it so well. We certainly would recommend you and your firm to others facing the issues we did.
Dear Mr. MacDonald:
I am writing to let you know how appreciative I am with the way you handled, represented and supported my husband and our family, especially with respect to obtaining accident benefits from our insurance company.
I found you and your law clerk Diane Bregg very approachable. Both of you answered my calls and emails promptly. The language and culture barriers and so many uncertainties were addressed by your clear explanations, thoughtful suggestions and your expertise in dealing with insurance companies.
I understand my husband has a long way to go but I am very pleased to have been able to help him by retaining you, the very best lawyer, as his legal representative! No doubt your talent in dealing with brain injury victims and your determination to pursue the case will lead to a satisfactory settlement.
Mario and I would like to express our sincere thanks to you and the entire team for all you have done.
From the initial meeting at our home, we were confident that you had the knowledge, resources and compassion necessary to represent us. You always made yourself readily available and your advice, encouragement and support helped to guide us through our difficult and emotional journey. By your genuine interest, not only to our file but our lives, you’ve made us feel more like friends than clients.
While there were many people behind the scenes working on the file, Diane Bregg was incredible! Her proficiency and empathy made many a day easier! She was a pleasure to work with.
As we move forward, we appreciate your willingness to allow us to seek your counsel if necessary, and once again, we thank you for bringing our case to a successful conclusion.
Dear Mr. Furlong,
I would like to extend my sincerest gratitude to you and your team for handling my case with the utmost efficiency, professionalism and care. Your expertise and guidance provided me with a sound support system during such a trying time, ultimately allowing me to feel comfort and confidence throughout the mediation process.
Ian, your knowledge of the law, legal process and the individuality of your clients is clearly impeccable. Your consideration and dedication rendered a more than satisfactory settlement during a difficult time following my accident.
It is without hesitation that I would recommend the services of yourself and the Thomson Rogers firm as you are a very diligent, thoughtful and supportive team. Very many thanks to Dianne Bregg who was always ready with an answer to any question! I can’t thank you both for your kindness and support throughout this process.
Best wishes for 2014!
With much gratitude,