In 2006 my mom was involved in a collision, resulting in a permanent injury to her knees and back. For a few years following the incident, life became terrible for her as well as us, her family. Multiple surgeries, countless painkillers, hours of therapy, a relationship breakdown, and the loss of her ability to work did more damage to her mind and heart than the collision itself did. We could never get her the right support she needed to heal properly without fear for her future.
After a difficult experience with another firm, she received a referral for Thomson Rogers. After a little research, it became clear that Thomson Rogers would be the best place for a situation like hers, given the depth of their experience with personal injury cases.
I remember mom being nervous about the first meeting. As we sat in the lobby, she stared at the floor, barely holding herself together. She worried what she would do if nobody took her on. When Stacey and Darcy sat down with her, I think that hopelessness came through as she told them about her case. We later drove home with the same relief that comes when you pass something heavy to someone else to hold when your arms are about to give out.
Over the following months, information and discussions with the other parties flew back and forth. We never knew exactly what was happening day to day, but it was clear that things were moving forward. Some days I would come home from work and mom would be on the phone with Stacey, who had called to see how she was doing. Some clients need to have frequent contact and Stacey recognized that.
Less than two years after that first meeting, a resolution was reached with a better-than-expected outcome. This end was fair and final, which is all mom wanted from the beginning.
If she had not asked Stacey and Darcy for help, there is no telling where she would be now. I don’t even want to think about that. Rather, I’m thankful I get to see her new reality where she no longer worries about getting by, her spirit is restored, and her body in a manageable state. I am grateful that I get to see her get married next year and have the life she always wanted for herself. Thanks to Stacey, Darcy and the team at Thomson Rogers, I get to see that happy endings really do exist.